Your use of this site and the information available on this site is subject to the following terms and conditions:

1. Ownership

1.1 This site (Website) is operated by RSPCA NSW, RSPCA QLD, RSPCA VIC, RSPCA WA, RSPCA SA, RSPCA TAS, RSPCA ACT, and RSPCA Darwin Branch. Any right or benefit in these Terms and Conditions is in favour of RSPCA Australia along with all RSPCA Australia’s State, Territory and regional member societies (Member Societies).

2. Terminology

2.1 In these terms and conditions, the expressions “we”, “us”, and “our” are references to RSPCA Australia and each of the Member Societies collectively.

3. Use of Website from outside Australia

3.1 The information on this Website (the Information) and the Terms and Conditions have been prepared in accordance with Australian law. If you are residing in or accessing this Website from a country other than Australia (the User Country) the Information and the Terms and Conditions may not satisfy the laws of the User Country. Should the Information and the Terms and Conditions satisfy the laws of the User Country, then you are entitled to use the Website. In the event that the Information or the Terms and Conditions do not satisfy the laws of the User Country, this Website is not intended for your use, and you are not entitled to rely on the Information. If you do so, you agree to indemnify us for any loss or damage which may be incurred as a consequence.

4. Acceptance of Terms and Conditions

4.1 Your access and use of the Website is conditional upon your acceptance and compliance with the terms, conditions, notices and disclaimers contained in this document and elsewhere on the Website (known collectively as the Terms and Conditions). Your use of and/or continued access to the Website constitutes your agreement to the Terms and Conditions.

4.2 We may amend the Terms and Conditions at any time by posting the amended Terms and Conditions on the Website. The amended Terms and Conditions will be effective immediately and you will be bound by the amended Terms and Conditions from that time. The Terms and Conditions may not be amended other than in accordance with this clause. You should visit this page periodically to review the Terms and Conditions. If you violate any of the Terms and Conditions, your right to use and access the Website automatically terminates.

5. Restrictions on Use

5.1 The Website is available only for your personal and non-profit use. We have the right to change or discontinue any feature of the Website including the Material defined in clause 7, hours of availability and equipment required for access. You may download a single copy of the Material, keep a temporary copy in your computer’s cache and, where necessary for reference purposes, make a single hard copy of the Material. You may not otherwise copy, reproduce, republish, frame, post, upload, distribute, transmit or modify in any way all or any part of the Material contained on this Website unless expressly authorised on the Website, in writing by us or by law. You must not transmit or attempt to transmit any data, code or other material of any kind to this Website which contains a virus or other harmful component.

6. Trade marks

6.1 All names, logos and trademarks are either our property or the property of third parties who have contributed to the Website. Nothing on the Website should be interpreted or construed as granting any licence or right to use or distribute any name, logo or trademark without our express written agreement or that of the relevant third party contributor.

7. Copyright

7.1 The content of this Website, including all information such as text, graphics, images and other material (Material), is protected by Australian and international copyright law. You may download a single copy of the Material, keep a temporary copy in your computer’s cache and, where necessary for reference purposes, make a single hard copy of the Material. You may only make such other use of the Material as is expressly authorised on the Website, in writing by us or by law.

8. No Representations

8.1 We make no representations about the accuracy, reliability, completeness or timeliness of the Material. The Material may contain inaccuracies or typographical errors. The use of the Website and the Material is at your own risk. Changes are periodically made to the Website and may be made at any time.

9. No Warranties

9.1 The Website and Material are provided on an “as is” basis without any warranties of any kind on our part. We disclaim all warranties to the fullest extent permitted by law.

9.2 The Australian Consumer Law contains consumer guarantees in respect of the supply of certain goods and services and prevents the exclusion, restriction and modification of such guarantees (Prescribed Guarantees). Except as provided by the Prescribed Guarantees, all warranties, guarantees and/or conditions express or implied by law in any way relating to access to, or non-access to, the Website or the use of or reliance upon the Website or the Material are excluded.

9.3 In addition, we do not warrant that the Website will operate error free or that the Website and its servers are free of computer viruses and other harmful data, code, components or other material. Nor do we warrant that the Website or its servers will be able to prevent any illegal, harmful or inappropriate use, modification or alteration of the Website, or will give notice of such use, modification or alteration. If your use of the Website or the Material results in the need for servicing or replacing equipment or data, we are not responsible for those costs.

9.4 The Website and Material provide general information which must not be relied upon or regarded as a substitute for specific professional advice, including veterinary advice. We make no warranties that the Website and Material are accurate or suitable for a person’s unique circumstances and provide the Website and Material on the basis that all persons accessing those resources responsibly assess the relevance and accuracy of the content provided.

10. Limitation of Liability

10.1 Except as provided by the Prescribed Guarantees, neither we, our officers, agents, contractors, volunteers and employees; nor our suppliers; nor any third parties mentioned on the Website, shall be liable for any loss or damage whatsoever (including, without limitation, incidental and consequential damages, lost profits, or damages) resulting from the use of or access to, or inability to use or to access, the Website and/or the Material.

11. Specific Warnings

11.1 You must ensure that your access to this Website is not illegal or prohibited by laws which apply to you. You must take your own precautions to ensure that the process which you employ for accessing this Website does not expose you to the risk of viruses, malicious computer code or other forms of interference which may damage your own computer system.

12. Internet Service Providers

12.1 If you are an internet service and/or access provider, you must not use the Website in any manner or for any purpose which is unlawful or in any manner which violates any of our rights or which is prohibited by the Terms and Conditions.

13. Hyperlinks

13.1 The Website contains hyperlinks and other pointers to internet websites operated by third parties (Linked Sites). The Linked Sites are not under our control and we are not responsible for the content of any Linked Site or any hyperlink contained in a Linked Site.

13.2 The inclusion of any link does not imply our endorsement of the Linked Site or its content. You link to any such Linked Site entirely at your own risk. We exercise no control over the quality, safety or legality of any items advertised or sold or statements made on or through any Linked Sites.

13.3 The material on any Linked Site, including product information and prices, is the responsibility of the operator of the Linked Site. Any information contained on a Linked Site is subject to change without notice by the operator of that website. Any claims made on any Linked Site are not recommendations or endorsements by us.

13.4 Any purchases or dealings you have with a Linked Site are entered into at your own risk. We are not a party to any transaction between you and a Linked Site. Your use of a Linked Site is subject to the terms and conditions of that site in addition to the Terms and Conditions of this Website. If there is any inconsistency, to the extent of the inconsistency, the Terms and Conditions of this Website prevail

14. Disputes with Linked Sites

14.1 As we are not and cannot be involved in your interaction with Linked Sites, in the event that you have a dispute with one or more Linked Sites, to the extent permitted by law, you agree to release us (and our officers, agents, contractors, volunteers and employees) from liability for any claims, demands and damages (including, without limitation, actual and consequential damages) arising out of or in any way connected with such dispute.

15. Termination

15.1 The Terms and Conditions are effective until terminated by us. We may terminate this agreement and your access to the Website at any time without notice. In the event of termination, you are no longer authorised to access or use the Website or Material. All restrictions imposed on you, disclaimers and limitations of liability set out in the Terms and Conditions will survive termination.

16. Governing Law

16.1 The Terms and Conditions are governed by and construed in accordance with the laws of the Australian Capital Territory, Australia. You irrevocably and unconditionally submit to the non-exclusive jurisdiction of the courts of the Australian Capital Territory, Australia.

17. Privacy

17.1 Please refer to the collection notice here regarding registrations made via the Website.

18. Security of Information

18.1 Unfortunately, no data transmission over the Internet can be guaranteed as totally secure. Whilst we strive to protect such information, we do not warrant and cannot ensure the security of any information which you transmit to us. Accordingly, any information which you transmit to us is transmitted at your own risk. Nevertheless, once we receive your transmission, we will take reasonable steps to preserve the security of such information.

19. Indemnities

19.1 You indemnify us including our officers, agents, contractors, volunteers and employees (those Indemnified), regardless of any negligence on the part of RSPCA Australia and/or any of the Member Societies, against all losses, liabilities, legal costs and other expenses incurred by those Indemnified arising directly or indirectly as a result of or in connection with the breach by you of any provision of these Terms and Conditions or any willful, unlawful or negligent act by you in connection with the supply by RSPCA Australia or a Member Society to you of any product or service, or use by you of any such product or service.

20. Miscellaneous

If any provision of the Terms and Conditions is found to be invalid or unenforceable by a court of law, such invalidity or unenforceability will not affect the remainder of the Terms and Conditions which will continue in full force and effect. All rights not expressly granted are reserved. The Terms and Conditions set out the entire understanding and agreement between RSPCA Australia, each of the Member Societies and you with respect to the subject matter.

Collection Notice

We are committed to handling your personal information in accordance with the Privacy Act 1988 (Cth).

Why is my personal information being collected?

Your personal information is being collected so that we can process your registration for Operation Wanted discounted desexing and provide you with further information about the program. It may also be used for purposes such as:

  • to market our organisation, products and services to you
  • to send news, information about our activities and general promotional aterial which we believe may be useful to you
  • to keep you informedof donation appeals, other fundraising, events and memberships
  • education, advocacy and providing information about existing and new campaigns
  • quality control and research purposes e.g. asking you to participate in a survey about your involvement with us
  • to provide the best possible quality of supporter and client service
  • to update our records and keep your contact details up to date

If you choose not to provide your personal information, we may not be able to process your purchase(s) and/or keep you informed about Operation Wanted.

You personal information will be held by both RSPCA QLD and the RSPCA organisation in your state or territory.

To whom will my personal information be disclosed?

Contact details are usually disclosed to:

  • our employees, contractors and/or service providers for the purposes of operation of our supporter and customer services, and to otherwise provide information, products and services to you including, without limitation, web hosting providers, IT systems administrators mailing houses, payment processors, data entry service providers, electronic network administrators
  • RSPCA Australia and other state and territory RSPCA organisations
  • RSPCA appointed marketers such as street and telephone marketers

Your personal information may be disclosed to overseas recipients. For further information on the practices of your state or territory RSPCA in this regard, please see its privacy policy.

Cookies, Google Analytics and Facebook Custom Audiences

We send cookies, or small pieces of information, to your web browser in order to collect information on your browsing session. Cookies may be used for:

  • recording preferences that you specify on our website
  • providing general visitor and customer analytics for internal reference
  • assisting with website analysis and optimisation
  • conducting research to improve our content, products and online services
  • assisting with direct marketing
  • supporting security measures, such as requiring you to re-login to the site after your account has been inactive for a period of time

If you do not wish to receive cookies you may disable these in your web browser, however please note that doing so may affect the site’s ability to function properly. See the ‘Help’ section of your web browser for more information on changing your cookie preferences.

We use Google Analytics to track visits to our website, and use this information to track the effectiveness of our website, like visits, length of visit, viewed pages and the technical capabilities of our visitors. While this data is mostly anonymous, sometimes we will connect it to you, for instance in personalising a webpage, or prefilling a form with your details. For more information on our analytics tools, read Google’s Privacy Policy.

We also use tools that tell us when a computer or device has visited or accessed our content, and allow us to tailor advertising both on our website and through advertising networks on other websites based on your visits or behaviour through cookies on your device. You can control how cookies are used and for what through the settings on your chosen browser. You can also control how your information is used with advertisers through the Network Advertising Initiative, including opting-out from interest-based advertising (click here).

If you wish to opt-out of having your web browsing information used for remarketing, traffic, demographics and interest reporting purposes, you can download and install Google Analytics Opt-out Browser Add-on. Removing or rejecting cookies may affect the functionality of our website and updates to your web browser may affect the functionality of the Google Analytics Opt-out add-on.

We may use Facebook Custom Audiences to deliver advertisements to Website Visitors on Facebook based on information we already have such as email address. We also may use information associated with Visitor social media accounts, such as demographics and other information about an individual to improve our marketing efforts. Find out more about Facebook advertising here or learn more about how to opt out of Facebook Custom Audiences here.

Where can I find more information or your privacy policy?

The RSPCA in your state or territory has a privacy policy which contains information about how you may access your personal information and seek its correction. The privacy policy also contains information about how you may complain about a breach of the Australian Privacy Principles and how the RSPCA will deal with such a complaint.

Contact details and the privacy policy for each RSPCA organisation may be found here.